Privacy Policy

Effective Date: [01/01/2025]

At Unified Chat, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, software, websites, and applications (collectively, the “Services”). By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Register for an account
  • Use our Services
  • Contact support or sales
  • Subscribe to newsletters or marketing communications

This information may include:

  • Name, email address, phone number
  • Company name and job title
  • Billing and payment details
  • Other information you choose to provide
1.2 Information Automatically Collected

When you use our Services, we may automatically collect:

  • Log data such as IP address, browser type, device information, and usage details
  • Cookies and tracking technologies to improve and personalize your experience
  • Analytics data regarding usage patterns

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our Services
  • Process payments and manage accounts
  • Communicate with you, including customer support
  • Send marketing and promotional materials (with your consent where required)
  • Monitor and analyze usage to improve functionality and security
  • Comply with legal obligations and enforce our agreements

3. Information Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers and partners who perform services on our behalf (e.g., payment processors, hosting providers) under confidentiality agreements
  • Legal authorities when required by law or to protect rights and safety
  • Business transfers in case of mergers, acquisitions, or asset sales, with appropriate confidentiality protections

We require all third parties to handle your data securely and only as necessary to provide the contracted services.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Correcting inaccurate or incomplete data
  • Requesting deletion of your personal data
  • Objecting to or restricting processing
  • Data portability requests
  • Withdrawing consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze usage patterns
  • Deliver personalized content and ads

You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data may be transferred to, stored, and processed in countries outside your own, including the United States. We ensure appropriate safeguards are in place to protect your data during such transfers in compliance with applicable laws such as GDPR.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the Effective Date.

11. Inbox Deletion Policy

By using our services via Unified.com.bd, you acknowledge and agree to the following:

  • If you intentionally or unintentionally delete any inbox from your Unified.com.bd , they will be permanently deleted from our platform. These deleted conversations cannot be recovered under any circumstances.
  • This deletion does not affect the original messages stored on the respective platforms such as Facebook and Instagram. You may still access those conversations directly on those platforms.
  • Messages from WhatsApp and Email are excluded from this preservation. Deletion from Unified.com.bd may also result in permanent loss from these platforms, depending on their specific data retention policies.

We strongly advise users to proceed with caution when deleting any inbox data within Unified.com.bd. Always double-check before confirming deletion to avoid unintended data loss.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at: