About Unified Chat
Built on Chatwoot, customized for better support—Unified Chat helps teams deliver smarter conversations and stronger relationships across every channel.
Smarter Conversations, Stronger Relationships 
At Unified Chat, we’re redefining how businesses engage with their customers—one conversation at a time. Our platform empowers support, sales, and marketing teams to connect with users instantly, across channels like live chat, email, WhatsApp, Instagram, Facebook, Telegram, and more—all from a single, unified inbox.
Whether you're helping a customer solve an issue or converting a visitor into a buyer, we believe every interaction should be meaningful, fast, and personal. That belief drives everything we build.
Powered by Chatwoot, Unified Chat combines proven open-source technology with a customized experience designed to meet the unique needs of modern businesses.
From real-time communication to automated workflows and powerful analytics, we’re here to help you deliver support that’s not just efficient—but exceptional.
Our
Mission
and Vission
Mission
help businesses grow through smarter, more human conversations—powered by reliable technology and real empathy.
Vision
A world where no message goes unanswered, no customer feels ignored, and every team has the tools to communicate better—no matter their size or channel. We believe in breaking down silos, simplifying support, and building meaningful relationships through real-time communication.
Why Choose Unified Chat?
Smarter Conversations, Stronger Relationships — all in one powerful platform.
All Channels, One Inbox
Unify live chat, social messaging, and email into one seamless experience—no toggling, no confusion.
Customizable & Scalable
Built on Chatwoot, enhanced by us—scale with confidence and tailor the platform to your needs.
Collaboration That Works
Internal notes, conversation assignments, teams, and private discussions—work better together.
Automation & Bots
Let chatbots handle the repetitive stuff. Automate assignments, replies, and workflows.
Actionable Insights
Make informed decisions with real-time data on conversations, customer satisfaction, and team performance.
Always-On Support
From onboarding to technical support, we’re here every step of the way. Human help, always available.
Ready to streamline your customer conversations?
Join growing businesses using Unified Chat to manage support across all channels—from one smart platform.